Digital Document Verification Against Frauds and Better User Experience

Digital Document Verification Against Frauds and Better User Experience

To combat the rising number of crimes like identity theft, account takeovers, and online scams, a robust verification solution is essential. All the industries are affected by the above-stated crimes. From FinTech to health and e-commerce to education every business is thriving to have a secure and fast solution that can identify customers seamlessly. The most convenient and safe method to identify customers is by digital document verification.

Digital Document Verification

The digital verification of the documents through software is called Digital Document Verification. Some of the documents that can be verified digitally are listed below:

  • ID Card
  • Driving Licence
  • Passport
  • Educational Certificates
  • Banker Cheques
  • Health Reports

Digital Document Verification Walkthrough

The process of digital verification is done through online software. Business doesn’t need to schedule a meeting with the users, it can verify users remotely by using this solution. The user just needs to have a communication gadget like a mobile phone or laptop with a good camera. The process is done in the below three steps:

Step 1: User uploads or captures the image of the required document.

Step 2: The software extracts the information from the document for instance name, DOB, or address.

Step 3: The information is verified or checked against fake or false information


The software uses Optical Character Recognition (OCR) for data extraction. OCR can extract data from every report and language. It can also understand special characters and complex fonts.

Identification vs Authentication

Identification of the document includes just checking that the document is original while Authentication includes giving access to some services through checking documents

Banker Draft Verification

The banks are heavily disrupted by fake cheques or drafts. Fraudsters use forge signatures on banker drafts to cash out money from banks. Digital document verification can also be applied to banker cheques, AI-powered OCR can also verify signatures.

The signatures are saved in a database through identity proofing. Then every time a cheque comes for processing, the software will compare the signatures with previously recorded signatures.

Digital Document Verification against Frauds

Fraudsters try to bypass the digital verification system by sophisticated means. But the cutting edge is enabled with all fraud prevention technologies. Here is a list of a few methods used by fraudsters, and how to document verification software detects that.

Fake Documents

They do not possess the features and characteristics of original documents like holograms, stamps, and signatures. The software disapproves of those documents easily.

False Documents

These documents may be stolen or unauthorizedly accessed by fraudsters. Usually, fraudsters steal those documents which have the same chunk of information as they have like the same name or date of birth. These documents are used to open bank accounts or sign in to a previously opened account.

Modified Documents

These documents are original but have tempered or altered information. Fraudsters usually alter address or date of birth. These types of documents are difficult for humans to identify but AI-powered software can easily detect and reject these types of documents.

Benefits of Using Digital Document Verification 

Remote Verification saves time

The remote verification not only saves the time of business but also of the customer. The restriction of specific time and location is eased in this type. Businesses can verify their customers anytime and from anywhere. 

Reduce Paperwork

Businesses have to demand photocopies of documents for verification that increases the paperwork load. The storage and searching for the paper were also difficult for businesses. The searching becomes easy with the digital method, now the searching result is just one click away.

Better Identity Verification

The most important use case of documentation verification is identity verification of onboarding customers. Customers are identified through their government-issued documents. The document verification will enable only legitimate users to onboard.

Summing It Up

All the above information can be concluded that digital document verification is inevitable for all businesses to comply with modern customer demands. As it gives more security to customers’ identity will help in developing a better online environment.

Meta Description:

Digital Document Verification is easy to adopt for businesses. It will give them a better customer experience giving protection against frauds.

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